"Wrong username or password" for everyone including admin after logging out

  • Hi,

    We are noticing this problem. Once users log out, they are unable to log back in. After attempting to type the password after 5 times, we all get the 15 minutes lockout message.

    We have tried logging in as different users, and even tried password retrieval/change, and still unable to log in.

    We registered a new user, then used the tools.php to change access to admin. But once logged out, cannot log in (for that new user)

    Everyone else seems to be locked out when they log out.

    Running 3.7 gold. Need help getting this fixed, thanks


  • We can get into tools.php, but when we try going into the admincp (to try exploring what you posted above), it asks for a password, so we input the password and get the "wrong username password" message

    below is what we see when trying to get into the control panel with the "new" admin setup...

    http://img524.imageshack.us/img524/8818/loginravelinksvbulletincc2.png


    Also, we created a user called "test" and password is "password". Can you tell us if you are able to log in and out that user? click HERE (http://www.ravelinks.com/forums/login.php) to try logging in


  • An old thread this but may be worth looking at?

    http://www.vbulletin.com/forum/showthread.php?t=153790


  • So you can login to the Admin CP once with your new admin user but then you can't login again after having logged out once? That is very unusual.

    I can't think of any possible explanations unless there is a customization causing problems. You can determine this by temporarily disabling your customizations. Try to reproduce it on a default style:

    Admin CP -> Styles & Templates -> Style Manager -> [Add New Style]

    Create a new style with no parent. Then click that style's name in the Style Manager to view your forum with that style.

    If you still have the problem then try disabling your plugins:

    Admin CP -> vBulletin Options -> Plugin/Hook System

    Also run a file check to look for customized files:

    Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions


  • Everything seems to work, for now.

    FYI, for those reading this in the future, we used tools.php:

    truncated strikes and sessions
    reset cookie domain to default







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